I have been in the mortgage industry since 1999. The purchase of my home in 1998 aroused a curiosity that led me to seek employment as a mortgage loan officer at a small local bank in the Greenwood area. My previous lack of knowledge as a home buyer made me want to be more of a mortgage loan consultant upon entering the mortgage field. Educating and presenting all options to my clients was my goal in addition to avoiding industry jargon when communicating to clients that, as I recall, intimidated me and confused me when I went through the loan process. I strive to never use the industry terms that we refer to everyday in the mortgage world that the first time home buyer or even the suave client may not understand.
I have been with Hallmark for less than a year, but their dedication to customer service is the perfect match for what I was looking for in my career. This is the most professional group of people I could ever have found who have an appreciation for employees as well as clients. Kaye Flanagan, our Operations Manager, puts it best when she says, “we care about each other and we care about our customers”. My main objective is to offer the best options for my clients to educate them in how the mortgage process works and to be available 24/7 so they know we are in this together and any question they have will be addressed immediately.
I grew up on the northeast side of Indianapolis and the attended IU before joining the army reserves and getting married. I have lived on the Southside since 1973 when I married my wife, Charlotte. We have four children and three grandchildren and have been members of St. Barnanbas Catholic Church since 1980.
My background in computer programming was challenging but I missed working with people so I decided to pursue a career where I could help people achieve their goal of home ownership. As a dedicated mortgage loan officer with Hallmark Home Mortgage, I will work with you to tailor your financing needs to your unique set of circumstances. I am committed to my customers and will work with you throughout the entire mortgage process to make sure you are well informed as we proceed through the various milestones. Whether you are refinancing or purchasing a new property, you deserve a smooth, personable transaction and I will do my very best to assure that you do.
At Hallmark Home Mortgage we provide excellent customer service, in house underwriting and numerous financing options. I promise to always do my best to provide a positive experience with service that exceeds your expectations and to always keep your best interests in mind.
As well as providing prompt, professional and honest service, I often develop friendships with my customers which have resulted in many long lasting relationships over the years. My husband Scott is a custom home builder and we love restoring old historic homes to their original beauty. In our spare time, we enjoy spending time with family, boating, and gardening.